About the role
Your role: As a Backend Engineer, you’ll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group’s global operations. This hybrid role combines elements of Software Engineering with Site Reliability Engineering (SRE) and operational support, requiring adaptability, technical breadth, and a strong customer focus. You’ll thrive if you enjoy keeping complex systems healthy, scalable, and resilient in production. Ideal candidates will feel a strong sense of responsibility for the systems under their care, and value continuous improvement, knowledge sharing, communication and cooperation. Responsibilities: Software Engineering & Upgrades • Write clean, maintainable code in Java or Python (backend) • Upgrade application frameworks (e.g., Java) to stay current with security patches, support, and performance improvements • Debug and resolve systems errors identified by automated or manual testing Reliability & Monitoring • Monitor production systems and improve observability to detect and resolve issues proactively • Lead root cause analyses (RCA) for outages and implement corrective actions • Conduct performance and scalability testing, identify bottlenecks, and implement optimizations Support & Operations • Partner with business and operations users to troubleshoot, document, and resolve issues • Execute manual workflows (e.g., data queries, AWS resource modifications, job restarts) and automate them for efficiency • Participate in the on-call rotation, responding to high-priority production incidents Automation & Continuous Improvement • Enhance CI/CD pipelines (e.g., GitHub Actions, infrastructure-as-code (IaC)) • Contribute to and maintain team knowledge bases, runbooks, and technical documentation • Drive continuous improvement through process automation and tooling enhancements About you: