About the role
The Behavioral Science & Design Lead role is responsible for leading projects around understanding behavioral challenges and developing strategies to addressing them. This role will also involve leading and closely working with their counterparts in the Consulting, Data Science and Engineering teams, to ensure complete integration and alignment of work that is done by all the three work streams in a project. Key Responsibilities: Work across the entire spectrum of project phases - Provides hands-on mentoring and leadership to User Researchers, Behavioral Science experts, Interaction Designers and Visual Designers through the entire design process from the best research / strategy methods, tools, approaches that are best suited for a client project Build and present Proposal and Point of View (POV) documents for new business Identify key descriptive hypotheses, and approach to research, that will build an understanding of context and actors’ behavior within that context, and speculate on prescriptive hypotheses to test as prototypes Work within a multi-disciplinary problem-solving approach, combining the application of behavioral science within data science and engineering Comfort working in cross functional team, to represent a behavioral science and design perspective Lead & collaborate on planning, execution, analysis / synthesis on a variety of research efforts; ranging from quick / tactical to deep / strategic. Moderate customer interviews to identify underlying motivations, values, mental models and emotions Synthesize research findings into concise, actionable insights and visual frameworks that provoke client teams to think differently about the problem / opportunity space Ensure the Behavior Science and Design teams are delivering world-class deliverables and outcomes to the internal and external stakeholders. Persuasively communicate findings in reports, presentations and workshops Thought leadership internally within the company and in the external communities around the coming together of AI, Engineering and Design (and related topics). Attraction, engagement and retention of talented team of Behavior Architects, Design Researchers & Strategists, Interaction Designers and Visual Designers who can continuously improve and transform the way we apply design to AI in an enterprise world. Shape and refine the culture of the design team; its rituals, practices, personality, values and norms.