About the role
- Administer and support SAP BusinessObjects, including users and access, server/environment health, report scheduling and distribution, security, maintenance, monitoring, and troubleshooting, consistent with the existing engagement scope. - Administer and support Power BI, including tenant configurations, workspaces, capacities, gateways, refresh schedules, security/access, monitoring, and deployment processes. - Support Snowflake platform administration and operations, including monitoring workloads, troubleshooting issues, and supporting the broader data environment. - Support Azure and Microsoft Purview across platform operations, security, governance, cataloging, and related data management activities. - Support and maintain Terraform and CI/CD processes used to automate deployments and manage platform configurations and environments. - Monitor platform health, availability, usage, and performance across the BI and data ecosystem and resolve operational issues as they arise. - Partner with data engineering, architecture, security, infrastructure, and business teams to support integrations, platform changes, and ongoing data initiatives. - Proactively identify opportunities to improve platform performance, cost, reliability, governance, and automation, including areas such as Snowflake workload and cost optimization. - Analyze platform trends and recurring issues and bring forward recommendations rather than relying solely on assigned tasks or reactive support. - Take greater technical ownership and lead-level responsibility for platform improvements, helping evaluate solutions, recommend next steps, and drive initiatives through implementation. - Maintain platform standards, documentation, procedures, and best practices to support a secure, scalable, and well-governed environment. Hands-on experience supporting enterprise BI and data platforms, including SAP BusinessObjects, Power BI, Snowflake, Azure, and Microsoft Purview, with exposure to Terraform, CI/CD, and infrastructure automation. Strong troubleshooting and platform administration skills, with the ability to independently identify opportunities, recommend solutions, and take ownership of continuous platform improvement.