Billing

·To receive patient’s admission slip given by the doctors.

·To give out the estimation of admission to the patients in coordination with doctors.

·To allot rooms as per patient's choice and availability in coordination with housekeeping and nursing staff on the floor.

·To admit the patient in HIS and complete the admission process. To put required remarks and notification in the system for smooth billing.

·To guide the patient to Billing counter for deposit payment.

·To check with TPA desk about patients pre authorization.

·To explain the patients’ rights and responsibilities, general guidelines, visiting hours etc to the patient.

·To handover the patient visitor’s and attendant’s passes.

·To answer queries and to provide information directly to the person or over telephone. For e.g. availability of doctors, fixing up an appointment, handling inquiries etc.

·Deposit slip is raised by the Admission counter and to give instructions regarding payment.

·To confirm with the house- keeping and wards regarding the readiness of the room before sending the patient.

·Explain hospital regulations to patients, concerning visitors and visiting hours, ICU shifting policies, room upgradations, downgradations, room availability etc.

· To arrange patient escort to respective room after admission.

·To post the consultation and IP service entries from ward on daily basis.  Especially in night time when patient’s discharge is planned.

·To audit the IP entries time to time especially discharge of the patient is planned.