About the role
Industry: Automotive
Key Responsibilities:
- Manage and supervise day-to-day workshop operations for multiple vehicle brands
- Lead, guide, and allocate work to technicians efficiently
- Monitor repair jobs to ensure timely completion and quality standards
- Handle customer queries, concerns, and complaints professionally
- Coordinate with spare parts team for timely availability of parts and tools
- Ensure adherence to safety standards and maintain workshop cleanliness
- Track job progress and maintain operational reports
- Improve productivity and service efficiency within the workshop
Requirements
- Minimum 5 +years
of experience in automotive workshop operations
- Prior experience in a supervisory
or managerial role preferred
- Strong knowledge of
multi-brand vehicle servicing
- Good leadership and
team management skills
- Excellent
communication and customer handling abilities
- Ability to work under
pressure and meet deadlines
- Diploma / Degree in
Automobile Engineering or related field
- Strong problem-solving
and decision-making skills