About the role
Branch Manager
Overall handling the branch - looking after sales
and operations
- Efficiently manage student walk-in inquiries and
Cold Calling.
- Explain available IT courses and payment plans to
candidates, addressing their questions and concerns.
- Follow up with candidates regarding course
enrolment and payments.
- Make reminder calls for outstanding payments.
- Handling the team of counsellors.
- Looking after the P&L of the branch,
operations, petty cash.
- Ensuring that the batches are run smoothly on a
daily basis.
- Manage the complete student admission process from
start to end.
- Assess and optimize student recruitment strategies
by analysing their effectiveness.
- Greet and assist prospective students by handling
paperwork, conducting interviews, and following up with emails and phone calls.
- Update and schedule upcoming batches, keeping all
team members, trainers, and students informed.
- Meet targets set by the Branch Manager.
- Managing all the operational activities and
day-to-day life-cycle of the institute such as batch formation and
coordination, faculty coordination, classroom arrangement, etc.
- Working on Maximizing the Referrals.
- Collecting Feedbacks & Reviews from the
students.
Requirements
- Experience in the education industry.
- Good communication and interpersonal skills, with
a friendly and confident demeanour
- Strong sales and negotiation skills, with the
ability to persuade customers to buy our courses
- Ability to multitask and manage time effectively