About the role
Job description
Job Title: Branch Manager
Reporting To: Cluster Sales Manager
Business target:
• Responsible for achievement of Disbursement targets allotted to the branch
• Responsible for the meeting the Weighted Average Yield target allotted to the branch. • Responsible for Portfolio growth of the branch and retention of existing customers.
Lead generation & management activities • Monitoring the activities of the RM’s and ensure regular flow of business • Empanelment of the direct sourcing agents to ensure regularly and steady flow of business from major sourcing channels • Planning & execution of marketing activities of the location with a monthly calendar and monitoring the same on a daily basis • Monitoring productivity of the RM’s and ensuring that all of them meet the productivity norms on monthly basis
Principal Accountabilities Business Process flow & Management
• Responsible for loan file logins as per the product & policy norms of UGRO.
• Location visits to meet the identified customers for appraisal of the loan proposal • Ensuring proper & complete documentation of loan file put up for sanction. • Management of post sanction documentation i.e. disbursement documentation. • Ensuring customer satisfaction for all loans sanctioned & disbursed.
Team recruitment & training • Responsible for recruitment of RM’s, training them and ensuring the productivity levels as per the norms of the company.
Portfolio Quality Management • Responsible for management of portfolio quality. • Responsible for closure of outstanding post disbursal documentation • Handling chronic / delinquent accounts and initiating appropriate action for regularization of the loan
Educational Qualification: Under Graduate / Post Graduate. Person Profile Experience: 8 Years to 12 Years (with LAP experience)