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YES Bank

Posted 28 Apr 2022

Branch Manager

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Team
Service Management
Posted
28 Apr 2022

About the role

Responsibilities ü  Upkeep of the Branch and ATM ü  Profit & Loss and Balance Sheet Management of the branch ü  Tracking and monitoring daily productivity and book movement of the branch ü  Liability generation & New Business development (CASA acquisition) ü  Cross Sell of various Third party products and Asset products ü  Maintaining & deepening relationship with HNI customers ü  Ensure Branch headcount budget are on-board ü  Adherence of YES Values driven via Yes Personality standards & Work commitment ü  Effective Team Management and building Team Spirit ü  Learning & skill development of the team ü  Ensure Role clarity to employees in the branch and manage attrition ü  Ensure that the BEST template is fully updated ü  Ensure that BELT is conducted on timely basis ü  Comply with Bank’s policies and processes ü  Conduct customer engagement programs and marketing events. ü  Drive Employee Engagement activities in the branch ü  Thorough knowledge of daily banking operations and products and services ü  Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch ü  Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns ü  Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services ü  Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards ü  Ensure safety and security of Bank and customer's assets ü  Ensure Audit related deliverables both internal and external are met as per the prescribed norms ü  Ensure timely submission of MIS reports ü  100% allocation of Service RM codes and quarterly review ü  Training of KYC/AML on a monthly basis ü  Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Expected Candidate ProfileAge: ü  Minimum 29 to Maximum 36 years Education: ü  Graduate/Post Graduate or MBA from a recognized university/premium business schools ü  AMFI/NCFM/IRDA certifications will be an added advantage Past Experience: ü  Graduate/Postgraduate with 8-14 years of relevant experience in operations, client servicing or sales role ü  Knowledge of core banking systems and processes will be an added advantage Past Organization: ü  Must necessarily come from Banking Organizations’ with minimum 2 years as Branch Head Other Aspects / Skills:- ü  Strong written and verbal communication skills ü  Fully conversant with MS Office ü  Excellent networking & interpersonal skills ü  Strong Decision making ability ü  Ability to manage complex client situations ü  Sensitive to issues of confidentially and compliance ü  Strong sense of accountability and self-initiative ü  Good Market knowledge of ‘Retail Banking’ or ‘Consumer Banking’ or ‘Branch Banking’ ü  Good knowledge of regulatory guidelines

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