About the role

Analyze business processes, systems, and operational workflows to identify improvement opportunities

Gather, understand, and document business and technical requirements from stakeholders

Translate business needs into functional and technical specifications for development teams

Coordinate between business, technology, and operations teams to ensure alignment of project objectives

Identify process gaps and recommend optimization and automation solutions

Support solution design, implementation, and system enhancement initiatives

Prepare and maintain project documentation including BRD, FRD, process flows, use cases, API documents, site maps, component diagrams, and input/output documents

Assist QA teams in testing, validation, and ensuring solutions meet business requirements

Support change management activities and ensure smooth implementation of new processes or systems

Assist in internal and external audits related to systems, security, and compliance

Participate in effort estimation, risk assessment, version maintenance, CAR, and DAR activities

Track project progress and coordinate with stakeholders for timely delivery

Work with SDLC methodologies throughout project lifecycle management

Use project management and collaboration tools such as JIRA, , and related platforms

Requirements

B.Tech / MCA / MBA or related qualification
6+ years of relevant Business Analyst experience
Experience in IT, e-Governance, FinTech, or Digital Transformation projects
Certifications such as CSPO or CBAP will be an added advantage
Strong understanding of business operations and technology solutions

Benefits

Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
Performance-based rewards and recognition programs.
Supportive policies that promote work-life balance.
NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.

Business Analyst

About the role

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