About the role
Job Title: Sales Excellence
Role Summary
The Sales Excellence / Program Manager is responsible for driving sales performance through strategic programs, process optimization, governance, and cross-functional coordination. This role ensures consistent execution of sales initiatives, enhances productivity, and supports leadership with insights, metrics, and continuous improvement frameworks.
Key Responsibilities
Sales Strategy & Enablement
- Drive sales productivity through standardized processes, best practices, and tools
- Partner with Sales Leadership to operationalize sales strategies and initiatives
Program & Stakeholder Management
- Manage end-to-end sales programs, including planning, execution, tracking, and reporting
- Coordinate with cross-functional teams (Sales, Marketing, Operations, Finance, HR) to ensure alignment
- Act as a central point of contact for sales-related transformation initiatives
Performance Management & Analytics
- Create dashboards, and performance metrics
- Analyze sales data to identify gaps, risks, and improvement opportunities
- Provide regular performance insights and recommendations to senior leadership
Process Optimization & Governance
- Establish governance models for sales processes, pipeline management, and forecasting
- Drive adoption of CRM tools and sales methodologies
- Ensure compliance with sales policies, SOPs, and operational standards
Continuous Improvement
- Lead initiatives focused on automation, efficiency, and scalability
- Benchmark best practices and implement industry-leading sales excellence standards