About the role
We are looking for a highly analytical and driven Business Analyst to monitor, analyse, and optimise business funnels across cities and channels. This role requires strong problem-solving skills, a data-driven mindset, and the ability to work closely with cross-functional teams to drive business impact.
Responsibilities:
- Analyse conversion funnels, identify performance deviations, and generate actionable recommendations for optimisation.
- Conduct deep-dive analyses to uncover user behaviour trends, growth opportunities, and key business drivers.
- Partner with product, business, and cross-functional stakeholders to design and implement strategic initiatives.
- Extract insights from customer interactions, feedback, and operational data to identify points and root causes.
- Structure ambiguous business problems into data-driven frameworks and actionable solutions in a fast-paced environment.
- Define, track, and report key KPIs to support product strategy, experimentation, and business decision-making.
- Support roadmap prioritisation through opportunity sizing, impact analysis, and performance evaluation.
- Build and maintain dashboards to monitor key product, business, and funnel performance metrics daily.
Requirements:
- 1-3 years of relevant experience.
- Strong analytical thinking and structured problem-solving skills with keen attention to detail.
- Proficiency in SQL/Hive, Excel, and data visualisation tools such as Tableau, Power BI, or MicroStrategy.
- Good understanding of experimentation and data-driven decision-making principles.
- Experience working with large structured and unstructured datasets to derive business insights
- Strong communication and stakeholder management skills, with the ability to translate analysis into business impact.
- Understanding of product metrics, user funnels, retention, growth, and marketplace/business performance metrics.
- Bachelor's degree in Engineering, Mathematics, Economics, Statistics, or related quantitative disciplines from top-tier institutions preferred (e. g., IITs)