About the role
Job Responsibilities
Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrixed organization and manage the lifecycle of the issue until resolved. Effectively convey root cause analysis of issues
Collaborate with multiple stakeholders to understand application functions and related downstream processing components
Handle new client and existing client implementation or conversions on our in-house software application
Act as a catalyst in understanding / appreciating user requirements and effectively communicating the requirements to the in-house Development Team
Recommend “best possible” solution which meets business requirements by internal assessments / comparison with other software applications
Bring improvement of existing software by suggesting improvements, testing, bug fixes etc.
Build and maintain strong relationships with Operations and technology teams to identify process improvement opportunities
Participate / Lead any special consulting projects or assignments (client or internal) as may be required by the business
Who We Need
Bachelor's degree or equivalent in Engineering (any), Finance, Information Systems, or related field
Minimum 5 years’ experience in Capital markets industry or Hedge Fund industry or in similar Indian / International financial market
Strong business knowledge of vanilla and derivatives products
Good business knowledge of financial reporting and reporting requirements for hedge funds and fund admins on any Portfolio accounting system
Ability to manage delivery and escalations, to influence and lead technical conversations with varied Business & Technology support groups
Ability to work independently as well as within a group
Self-starter with excellent analytical, and problem-solving skills
What We Offer
Competitive compensation and benefits package
Small team with growth opportunity
Entrepreneurial environment
Exposure to all aspects of the financial services industry