About the role
Role Overview
We are seeking a highly experienced Senior Business Analyst with strong skills in requirements gathering, functional specification development, process mapping, and stakeholder communication. The ideal candidate will have 8+ years of experience driving business analysis activities in Agile/Scrum environments, collaborating with cross-functional teams, and ensuring successful delivery of business and technology initiatives. Professional certifications in Business Analysis or Agile methodologies are a strong advantage.
Key Responsibilities
Requirements Gathering & Analysis
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Lead end-to-end requirements gathering through workshops, interviews, user observations, and document analysis.
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Translate business needs into clear Functional Specifications, User Stories, and Acceptance Criteria.
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Conduct gap analysis, impact assessment, and feasibility studies for new or enhanced capabilities.
Process Mapping & Documentation
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Develop detailed process maps, workflows, and system interaction diagrams using industry-standard tools.
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Analyze and optimize business processes to eliminate inefficiencies and improve operational performance.
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Maintain comprehensive documentation including BRDs, FSDs, process flows, and traceability matrices.
Agile/Scrum Collaboration
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Act as a bridge between business stakeholders and technical teams in an Agile/Scrum delivery model.
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Participate in sprint planning, stand-ups, backlog grooming, retrospectives, and demos.
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Ensure timely refinement of user stories and continuous alignment with product vision.
Stakeholder Communication
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Facilitate communication across business teams, product owners, developers, QA, and leadership.
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Manage expectations, conduct regular status updates, and ensure alignment on project goals and outputs.
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Support change management activities, user training, and post-implementation reviews.
Required Skills & Experience
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Bachelor’s or Master’s degree in Business, Information Systems, Engineering, or related field.
- Candidate who has worked in the BFSI domain.
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5+ years of experience as a Business Analyst, Functional Consultant, or similar role.
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Proven expertise in:
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Requirements Gathering
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Functional Specifications / User Stories
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Process Mapping & Workflow Design
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Agile/Scrum Methodology
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Stakeholder Communication & Coordination
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Strong analytical, problem-solving, and documentation skills.
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Proficiency in tools such as Visio, Lucidchart, Jira, Confluence, or equivalent.
Preferred Certifications
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Certified Business Analysis Professional (CBAP)
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PMI-PBA (Professional in Business Analysis)
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CSM (Certified Scrum Master) or PSM
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Agile BA Certification (IIBA-AAC)
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Lean Six Sigma (Yellow/Green Belt