About the role
job description role business analyst lead technical skills collaborate with business stakeholders to understand and document current business processes and automation requirements. analyze and assess business processes to identify automation opportunities and areas for improvement. work with cross functional teams to define and document detailed business requirements for automation projects including process flows use cases and user stories. facilitate workshops and meetings to gather input and feedback from business users and subject matter experts. collaborate with it and automation teams to translate business requirements into technical specifications for automation solutions. assist in the selection and implementation of automation tools and technologies. create test plans test cases and conduct testing to ensure that automation solutions meet business requirements. monitor the performance of automation solutions track key performance indicators and make recommendations for continuous improvement. provide training and support to end users and ensure the successful adoption of automation solutions. stay current with industry best practices and emerging automation trends. behavioral skills good communication skills flexible to rotational shifts 5 days wfo team player ability to work in a changing environment strong problem solving and analytical skills ability to work independently or within a team manage day to day challenges and communicate developmental risks with the technical team qualifications experience bachelor s degree in computer science software engineering or a related field. proven experience as a business analyst with a focus on automation and process improvement. proficiency in business process modeling and documentation tools. minimum 7 9 years of experience in business analysis role and minimum 2+ years of experience as a lead business analyst product implementation experience is preferred