About the role
Role Overview
We are looking for a Business Analyst with strong experience in Identity & Access Management (IAM), Role-Based Access Control (RBAC), user onboarding, and access administration. The candidate will translate business needs into precise, testable, AI-ready specifications and work closely with Product Owners, SMEs, developers, and AI-assisted engineering teams.
Key Responsibilities
-
Lead backlog refinement with Product Owners and SMEs.
-
Create user stories with Given/When/Then acceptance criteria.
-
Develop structured, implementation-ready specifications covering context, business rules, edge cases, examples, and sample data.
-
Define role/permission matrices and user lifecycle rules, including onboarding, delegation, and deactivation.
-
Document agency/user setup, system configuration, and access-management requirements.
-
Use AI tools to draft and refine requirements, decision tables, and test scenarios, validating all outputs against policies and SME input.
-
Maintain traceability between requirements, user stories, test cases, and defects in Azure DevOps.
-
Support UAT, acceptance testing, and role/permission regression testing.
-
Model business processes using BPMN and decision tables.
-
Ensure prompts and AI-assisted workflows do not expose sensitive information.
Mandatory Skills
-
5+ years of Business Analysis experience
-
Strong requirements engineering and user-story writing.
-
Given/When/Then acceptance criteria.
-
IAM, RBAC, user provisioning, onboarding, or access administration experience.
-
Azure DevOps for backlog management and requirements traceability.
-
Experience documenting business rules, edge cases, workflows, and permissions.
-
1+ year of hands-on AI-assisted delivery, beyond basic grammar correction or summarization.
-
Strong stakeholder management, analytical thinking, and communication skills.
Preferred Skills
-
BPMN/process modeling and decision tables.
-
Functional understanding of APIs and data models.
-
Low-code delivery exposure, particularly OutSystems.
-
Experience with enterprise, public-sector, or procurement systems.
-
Tools such as ChatGPT, Claude, Microsoft Copilot, or OutSystems Mentor.