Business Analyst With Payment Domain

Industry: Fintech / Banking / E-commerce / IT Services

We are seeking a detail-oriented and analytical Business Analyst with domain expertise in Payments to join our team. The ideal candidate will play a critical role in gathering requirements, mapping business processes, and bridging the gap between business stakeholders and technical teams to deliver payment-related solutions.

• Work closely with stakeholders to gather and analyze business requirements related to payments (cards, digital wallets, UPI, ACH, SWIFT, etc.).
• Document functional and non-functional requirements and translate them into user stories or BRDs (Business Requirements Documents).
• Understand and analyze payment flows – authorization, clearing, settlement, chargebacks, and reconciliation.
• Collaborate with product managers, developers, QA, and operations teams to deliver high-quality payment solutions.
• Participate in system design discussions and provide domain expertise in payment regulations, compliance (e.g., PCI DSS, PSD2), and emerging trends (e.g., RTP, BNPL).
• Support testing and validation efforts by reviewing test cases and ensuring that requirements are met.
• Conduct gap analysis and impact assessments for changes in payment platforms or regulatory requirements.
• Act as the SME (Subject Matter Expert) for payment systems and processes within the organization.

• Bachelor’s degree in Business, Finance, Computer Science, or a related field.
• 3+ years of experience as a Business Analyst in the payments domain.
• Strong understanding of payment systems (e.g., Visa/Mastercard networks, SEPA, SWIFT, UPI, RTP).
• Experience with APIs and integration projects related to payment gateways or processors.
• Proficiency in tools such as JIRA, Confluence, Excel, Visio, and BPMN.
• Solid understanding of Agile and Scrum methodologies.
• Excellent communication, problem-solving, and stakeholder management skills.

• Experience working with fintechs, PSPs (Payment Service Providers), or acquiring/banking institutions.
• Familiarity with ISO 20022, EMV standards, and real-time payments.
• Certifications like CBAP, PMI-PBA, or Scrum Product Owner are a plus.