About the role
Key Responsibilities:
·Responsible for Bus Operator service acquisition on to Dynamic Pricing through collaboration with the Regional Team
·Responsible for the entire lifecycle of the Bus operator post-activation
·Maintain regular communication with both the external and internal teams, constantly handling customer expectations
·Ongoing selling of the nuances of the solution and the benefit delivered to the bus operator.
○ Ensure BO expectation setting
○ Proactively intervene & guide on pricing related queries & best strategies
○ Handle Bus Operator Objections
○ Present various reports - performance and internal tracking to bus operators and internal teams
○ Train and evangelise Dynamic pricing BO’s on various product Dashboards
·Liaisons with product team for solution deployment as well as help incorporate feedback from bus operators
Educational Qualification: MBA
Experience: 1 to 4 Years of experience
Key Requirements:
- Strong conflict resolution, objection handling and negotiation skills
- Analytical mindset with a data-centric approach
- Strong detail, strong communication, Excel, and presentation skills
- Action- and result-oriented, process-oriented, Stakeholder management
●Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable