About the role
- Own theentire sales lifecycle from lead identification and nurturing, to proposal creation, negotiation, and deal closure.
- Collaborate with delivery teams for effort estimates, Solutioning, and documentation.
- Maintain and report arobust sales pipeline, ensure accurate sales forecasting, and meet quarterly revenue targets.
- Create high-impact, customized proposals onUpwork and other marketplaces, increasing bid-to-win ratio.
- Manage online profiles (e.g., Upwork, Clutch, GoodFirms) and ensure consistent engagement and visibility.
- Optimize bidding strategies based on marketplace trends and buyer behavior.
- Develop and maintain strong, long-term relationships with clients across various regions.
- Conduct consultative sales calls and follow-ups to understand project scopes, budgets, and timelines.
- Drive upselling and cross-selling opportunities within existing client accounts.
- Conduct market and competitor research to identify emerging trends, pricing benchmarks, and evolving customer needs.
- Share insights with internal teams for product/service refinement and go-to-market alignment.
Requirements
- 4+ years of business development experience in theIT services industry (custom software, mobile/web apps, ERP/CRM).
- Strong understanding ofZoho ecosystem andOdoo ERP (both functional and sales perspectives).
- Proven experience working withclients across US, UK, Europe, Middle East, Pan-Pacific, and Africa.
- Align software solutions with client needs in industries such as: Banking & Financial Services (BFSI)
- Insurance & InsurTech, Healthcare & Telemedicine,Logistics & Supply Chain
- Excellent verbal and writtencommunication,presentation, andnegotiation skills.
- Strong analytical mindset and ability to assess client business objectives to propose tailored solutions.
- Proficient in CRM and sales management tools (e.g., HubSpot, Zoho CRM, Pipedrive).