About the role
• Prepare a list of top 20 major accounts and build business relationship with these Prospects & Existing Multinational customers, large clientele and corporate customers through regular client visits. Maintain, Retain and further develop existing key accounts.
• To jointly work with the Product team, Sales Management in developing our core Trade lanes and Vertical markets within the multinational customer segment.
• Report Sales activities on a daily basis through Salesforce.
• Ensure that RFQs / Tenders are submitted with the assistance of our local and global tender team for successful conversion.
• Ensure that all quotations are sent out to customers within the agreed time frame as per company directives in co-ordination with sales support.
• Ensure proper follow up of these quotations with the customer for quick conversion. Ensure proper SOP made out in conjunction with Sales support for all the businesses controlled by you and submitted to Operations.
• Pursue activities to achieve KPI’s. Set of KPIs will be listed out to you by your Manager.
• All outstanding payments to be settled in accordance with agreed credit terms.
• Generate qualified and validated Sales leads and follow up with cargo-partner and System Partner branches.
• To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary.