About the role
Key Responsibilities:
Market Research & Lead Generation:
- Conduct thorough market research to identify prospective clients and develop strategies to attract new business.
- Generate leads through emails, and other outreach methods to build a robust pipeline.
Business Development Strategy:
- Create and implement strategies for business development based on target demographics, customer needs, economic trends, and industry insights.
Sales Process Management:
- Guide and support business development associates in their efforts to increase sales and revenue.
- Prepare and present sales pitches, product demos, and compelling reports to potential prospects to educate them on how our products and services meet their needs.
Client Relationship Building:
- Cultivate and maintain strong relationships with customers to maximize business opportunities and improve customer retention.
Needs Identification & Product Recommendations:
- Assess client needs and proactively suggest appropriate products/services, upselling when applicable.
- Educate clients on product specifications, benefits, and how they align with their business objectives.
Account Management:
- Maintain and nurture potential customer accounts to ensure continuous revenue generation and the achievement of sales targets.
Sales Performance Monitoring:
- Regularly monitor and evaluate sales performance metrics to ensure alignment with business objectives.
- Meet or exceed weekly/monthly activity goals and quotas.
Training & Mentoring:
- Provide guidance and training to sales and customer service professionals on successful sales strategies, product knowledge, and customer engagement techniques.
Trade Shows & Networking:
- Participate in industry trade shows, sales meetings, webinars, and training sessions to expand knowledge and build professional networks.
Data Management & Reporting:
- Ensure the accuracy and regular update of customer contact information in the CRM system.
- Prepare detailed reports on business development activities, lead generation efforts, and sales performance.
Required Skills & Experience:
- Work Experience: 3-4 years of experience in business development, customer service, or sales roles.Proven track record of generating leads, meeting sales quotas, and achieving business development goals.
- Communication Skills: Excellent verbal and written communication skills, with the ability to deliver engaging presentations.
- Sales Techniques: Hands-on experience with various sales techniques, including cold calling, email outreach, and direct sales.
- CRM Experience: Familiarity with CRM software (such as Salesforce, HubSpot, or similar platforms) is a plus.
- Sales Metrics: Strong understanding of sales performance metrics and ability to drive results based on data.
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Why Join Us?
- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development.
- Collaborative and fast-paced work environment