About the role

About Kevit.ioKevit is a conversational automation and Agentic AI company based in Rajkot, Gujarat. We help businesses automate customer communication across WhatsApp, RCS, chatbots, and other messaging channels.Our clients span industries such as BFSI, telecom, education, healthcare, and various enterprise sectors. We are a growing technology company focused on innovation, automation, and building scalable products.At Kevit, the Business Development Executive – cum – Telecaller is often the very first voice a prospective customer hears — the person who turns curiosity about our products into a meaningful conversation.Why This Role ExistsAs Kevit's customer base continues to grow, we need energetic and communication-focused individuals who can reach out to prospects, clearly explain our offerings, understand customer requirements, and generate qualified leads for the sales team.We are looking for someone who is confident on calls, comfortable working with targets, and genuinely interested in building rapport with customers. Freshers are welcome to apply.This role is ideal for someone with 0–2 years of experience who wants to build a career in inside sales and telecalling, with hands-on exposure to real product and customer conversations from day one.What This Role IsA calling and lead-generation role focused on:

Reaching out to prospective customers
Explaining Kevit's product offerings
Understanding customer requirements
Qualifying potential leads
Scheduling demos and meetings
Following up with prospects
Supporting the sales team in converting qualified leads
Achieving daily, weekly, and monthly targets

What This Role Is NotThis is not a silent, script-reading job.The role requires genuine conversations, active listening, relationship building, persistence, and the ability to understand customer needs — not simply dialling numbers and moving on.Role OverviewAs a Business Development Executive – cum – Telecaller, you will connect with potential customers, understand their requirements, explain Kevit's product offerings, generate interest, qualify leads, and support the sales team in converting prospects into customers.You will work closely with the Sales and Product teams to route qualified leads, address customer requirements, collect feedback, and maintain accurate customer and lead information.Your Growth JourneyMonth 1 – Learn & Understand

Learn about Kevit's products, pitch, and CRM/calling tools.
Understand the target audience and customer requirements.
Shadow calls and begin handling simple customer enquiries.
Develop confidence in product conversations.

Months 2–3 – Execute & Build

Independently make outbound calls and qualify leads.
Handle customer enquiries and product-related conversations.
Maintain regular follow-ups with prospects.
Consistently achieve daily and weekly calling targets.

Month 4+ – Own & Contribute

Own a steady pipeline of leads and follow-ups.
Prioritize high-intent prospects.
Schedule product demos and meetings.
Contribute meaningfully toward monthly sales targets.
Develop stronger product and customer-handling skills.

What You Will DoDay-to-Day Responsibilities

Make outbound calls to prospective customers and introduce Kevit's products.
Handle incoming enquiries and respond to customer questions.
Understand customer requirements and identify relevant product solutions.
Explain product features, benefits, pricing, and offerings clearly.
Generate and qualify leads through calling, WhatsApp, email, and other channels.
Schedule product demos or meetings for interested prospects.
Follow up regularly with leads and maintain professional communication.
Maintain accurate records of calls, leads, follow-ups, and customer interactions.
Update lead status and activities in the CRM/system.
Achieve daily, weekly, and monthly calling and lead-generation targets.

As You GrowWith experience, you will also:

Coordinate with Sales and Product teams regarding customer requirements and queries.
Collect customer feedback and share relevant insights with the Product and Sales teams.
Build and maintain positive relationships with prospects and customers.
Develop the ability to identify high-intent leads and prioritize follow-ups.
Take greater ownership of your lead pipeline and sales contribution.

What We Are Looking ForWe are not only looking for prior experience — freshers are genuinely welcome.We are looking for someone who is confident and energetic on calls, listens carefully, builds rapport quickly, and remains consistent with daily targets.Non-Negotiables

Graduate in BBA, , BCA, or any relevant field.
Freshers can apply; 0–2 years of experience in telecalling, inside sales, business development, or customer interaction is an advantage.
Good verbal communication skills.
Comfortable speaking with customers over the phone.
Basic knowledge of MS Office.
Good listening and convincing skills.
Positive attitude and willingness to learn.
Comfortable working with daily and monthly targets.
Rajkot-based or willing to relocate, as this is an in-office role.

Good to Have

Prior experience in telecalling, inside sales, lead generation, or customer support.
Experience using CRM or lead-management tools.
Basic understanding of sales processes.
Fluency in English and Hindi; Gujarati will be an added advantage.
Interest in technology and software products.

Honestly — This Role Is Perfect If You...

Enjoy talking to new people every day.
Are confident and energetic on calls.
Are persistent and don't mind following up multiple times.
Are motivated by daily and monthly targets.
Enjoy understanding customer needs and recommending solutions.
Want hands-on experience in sales and product conversations.
Are interested in building a career in inside sales and business development.

This will not work if you:

Dislike making phone calls or cold outreach.
Get discouraged easily by rejection.
Prefer working without targets or deadlines.
Avoid repetitive follow-up work.
Prefer purely back-office, non-customer-facing work.
Are uncomfortable speaking with new people every day.

What You Will LearnMost telecalling roles give you a script. This one gives you a foundation in sales.During your time at Kevit, you will develop skills that can help you build a strong career in inside sales and business development.Consultative CallingLearn to understand customer needs and pitch the right product solution.Lead QualificationDevelop the ability to identify genuine customer interest and prioritize follow-ups.CRM DisciplineLearn to maintain accurate lead, call, and follow-up records in a real CRM system.Objection HandlingBuild confidence in handling customer questions, hesitation, and objections.Product KnowledgeGain practical knowledge of Kevit's product offerings, features, benefits, and pricing.Target DisciplineDevelop consistent, target-driven habits and learn how to manage daily sales activities effectively.

Business Development & Telecaller Executive

About the role

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