About the role
Group Company: AU Small Finance Bank Limited
Designation: Business Manager Gold Loan
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
- Develop and implement strategic sales plans to achieve gold loan business targets and expand market share.
- Manage and nurture relationships with existing and potential clients to maximize loan disbursement and customer retention.
- Conduct market research and competitor analysis to identify new business opportunities and tailor product offerings accordingly.
- Ensure strict adherence to regulatory guidelines and internal policies related to gold loan disbursement and recovery.
- Lead, mentor, and motivate the sales team to enhance their performance and achieve individual and team goals.
- Monitor portfolio quality by analyzing loan performance metrics and taking corrective actions to minimize risks and defaults.
- Collaborate with credit, operations, and risk teams to streamline loan processing and improve customer experience.
- Prepare and present regular reports on sales performance, market trends, and portfolio health to senior management.
- Drive customer education initiatives to increase awareness about gold loan products and responsible borrowing.
- Coordinate with marketing teams to design and execute promotional campaigns targeting potential gold loan customers.
- Gold Loan Product Knowledge
- Sales Strategy Development
- Client Relationship Management
- Regulatory Compliance in Financial Services
- Portfolio Risk Analysis
- Team Leadership and Development
- Market Research and Competitive Analysis
- Financial Reporting and Data Analysis
- Customer Acquisition and Retention
- Cross-functional Collaboration
- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum 5 years of experience in sales or business management within the financial services sector, with a focus on secured lending products such as gold loans.