About the role
Role: Business Process Designer
Location: Bangalore
Experience: 3 to 10 years
Education: 15 years full-time education
Shift: US & EMEA
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Analyze, improve, and manage business workflows.
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Engage stakeholders, build rapport, and enable smooth change management.
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Lead PODs/workstreams, allocate work, track deliverables, and mentor team members.
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Ensure accuracy of change tasks, monitor health of changes, and escalate risks.
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Support users in tools/processes, resolve issues, and drive continuous improvements.
Must Have:
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Minimum 2 years of hospitality/hotel/aviation/travel industry experience.
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Strong project management, coordination, and stakeholder collaboration skills.
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Excellent English communication (spoken & written).
Good to Have:
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Experience in application transformation projects.
Should Have (any one):
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Data skills (migration/transformation, 2+ years).
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Functional/analysis experience with clients (2+ years).
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Change management experience in transformation programs (2+ years).