About the role
About the opportunity: Ugaoo is expanding our retail experience by introducing a boutique café within our flagship store. We are seeking a passionate, skilled, and customer-focused Barista to join our team. The ideal candidate will craft exceptional coffee and tea beverages, maintain a warm and inviting atmosphere, and seamlessly integrate into the Ugaoo environment by helping promote our unique plant and garden-related products and events. If you love both great coffee and the joy of greenery, this role is for you
Responsibilities:
- Craft and serve all espresso drinks, coffee, and specialty beverages to consistently high-quality standards.
- Greet customers warmly, take orders accurately, and process POS transactions and cash handling efficiently.
- Maintain the cleanliness and organization of the café area, equipment, and customer seating throughout the shift.
- Perform daily calibration of the espresso machine and grinders (dialing in).
- Monitor and restock inventory of coffee beans, milk, syrups, and all necessary café supplies.
- Adhere strictly to all health, safety, and hygiene standards and regulations.
- Educate customers on menu items and promote Ugaoo's retail products or events when appropriate.
- Perform opening and closing duties, including washing dishes, sanitizing surfaces, and securing the workstation.
- Resolve minor customer service issues or promptly escalate complex problems to the manager.
Requirements:
- Proven work experience (1+ years) as a Barista in a commercial setting.
- Expertise in operating and cleaning commercial espresso machines and grinders.
- Exceptional customer service and strong verbal communication skills.
- Demonstrated reliability and punctuality for all scheduled shifts.
- Comfortable handling money and operating a Point-of-Sale (POS) system.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Willingness to work flexible hours, including weekends and holidays.
Join Us, and let's grow together--Starting with you; Because we believe Plants Grow People