About the role
About the Opportunity
This role focuses on delivering patient-centred care management, chronic disease support, and seamless care transitions across India. As a Care Manager, you sit at the intersection of clinical care and digital operations - supporting members throughout their healthcare journey by planning, coordinating, and monitoring care. Working closely with doctors, internal teams, and partner hospitals, the role ensures smooth care delivery, regular follow-ups, improved patient outcomes, and a consistently high-quality member experience, while also helping reduce avoidable readmissions.
Role & Responsibilities
- Assess member health needs and goals to understand clinical risks and care requirements
- Create and manage personalized care plans covering consultations, diagnostics, and preventive care
Coordinate appointments and services across doctors, hospitals, and internal teams to ensure smooth care delivery - Conduct regular follow-ups to track progress, satisfaction, and evolving health needs
- Provide basic health education and guidance to support adherence and better outcomes
- Act as the primary clinical point of contact, resolving member queries and care issues
- Maintain accurate documentation and track outcomes to ensure quality and effectiveness
Skills & Qualifications
- Education: BHMS, BAMS, or any healthcare-related degree
- Experience: 1 to 3 years in Patient care, care coordination, or clinical roles preferred
Skills Required:
- Strong clinical understanding
- Good communication and coordination skills
- Organized and detail-oriented
- Comfortable using EMR / healthcare software
Benefits & Culture Highlights
- Mission-driven clinical environment with clear impact on patient outcomes and population health.
- On-site role with structured onboarding, ongoing clinical training and upskilling support.
- Opportunities for career progression into senior care management, clinical ops or quality roles.
Practical Details
- Location: Bangalore, India (On-site)
- Role: Clinical Care Manager - responsible for direct patient care coordination, documentation and cross-functional collaboration.
We are looking for a driven clinical professional who combines strong care-management expertise with empathy and operational discipline. If you are passionate about improving care transitions and patient outcomes through hands-on coordination and clinical leadership, we want to hear from you.