About the role
Key Responsibilities:
● Connect to prospective students and parents and provide them with information about our educational courses and programs
● Counselling students and fees collections
● Follow up on leads generated through online inquiries, marketing campaigns, and other sources
● Address any queries or concerns that the customers may have about our courses, pricing, and other related topics
● Identify opportunities for cross-selling and up-selling our courses and programs
● Maintain accurate and up-to-date records of customer interactions, feedback, and sales data
● Collaborate with the marketing and sales teams to develop effective strategies for lead generation and customer acquisition
Requirements● Experience in edtech Industry
● Good communication and interpersonal skills, with a friendly and confident demeanor
● Strong sales and negotiation skills, with the ability to persuade customers to buy our courses
● Ability to multitask and manage time effectively