About the role
- Greet customers including answering phones and directing customer inquiries to appropriate party
- Handle cash transactions between customer and retail store
- Answer routine billing questions/issues from customers
- Receive and process all the payments according to standard procedures
- Scan products, operate scanning equipment and fix scanning issues
- Assist in the opening and closing of a retail location which includes and but not limited to cash handling and deposits
- Inform customers about services available and assesses customer needs
- Examine products being purchased for damages and price accuracy
- Process receipts and in store coupons for customers
- Resolve escalated issues with angry customers
- Assist in the maintenance of store front and retail displays
- Help stock shelves in proximity of the cash register
- Count the cash in the drawer at the end of the day ensuring cash equals receipts