About the role
Co-ordinate and follow-up with subsequent stakeholders for on-time approvals • Ensure FIFO approach to address requests received on each submodule of pronto module • Refer dashboard to track the status of pending and executed requests • Ensure compliance to defined pronto guidelines, policies, and procedures • Develop skills to work on multiple submodules • Maintain effective and efficient work processes and procedures complying with SLA requirements • Meeting deadlines and KPIs • Coordinating with project team for the timely completion of document processing • Coordinating within team to prioritize and complete the document processing on time • Coordinating with system team and development team to sort out the issues raised during the document processing