About the role

About the Role:As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of thedental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, drivingpatient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.Key Responsibilities:1. Patient Journey & Case Management● Oversee the full patient journey—from first consultation to treatment completion.● Ensure timely follow-ups for all ongoing and cancelled appointments.● Drive patient conversion through consistent engagement and care coordination.● Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.2. Documentation & Systems Management● Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).● Maintain records for treatments, lab work, and prescriptions.3. Team & Clinic Oversight● Supervise dental assistants, receptionists, and housekeeping staff.● Conduct daily operational checks and ensure timely reporting.● Keep the team motivated and aligned with clinic goals.● Ensure attendance and compliance via HR tools (e.g., Keka).4. Operations & Maintenance● Monitor cleanliness, equipment upkeep, and overall clinic hygiene.● Coordinate with central teams for inventory, infrastructure, and consultant scheduling.● Maintain petty cash records and handle day-to-day clinic issues.5. Marketing & Visibility● Support offline marketing activities to increase footfall.● Drive digital content initiatives in collaboration with the central marketing team.
Requirements:● MDS in any specialisation with 0 to 3 years of experience in clinical dentistry.● Strong leadership and communication skills.● Organized, proactive, and detail-oriented.● Comfortable working with digital tools and CRMs.

CGD Basvanagudi

About the role

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