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Posted 27 Oct 2026

Chapter Manager

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Posted
27 Oct 2026

About the role

Job description

Experience level : 10 to 15 years

Conduct regular performance reviews. Provide continuous feedback and coaching.

Recognize and reward exceptional performance.

Mentor employees for technical and leadership growth. Conduct regular one-on-one meetings.

Foster a positive and inclusive work environment. Monitor workload and work-life balance. Address employee concerns and conflicts.

Drive engagement and team morale initiatives.

Accountable for building and maintaining technical excellence across the chapter, ensuring engineers have the skills, standards, and support needed to deliver quality solutions.

Establish strong governance frameworks and define KPIs to drive excellence across IT, Operations, and project delivery functions.

Collaborate effectively across departments, influencing teams and stakeholders to meet cross-functional objectives.

Oversee budgeting, workforce planning, innovation initiatives, and transformation programs within the chapter and tribe.

Manage feature team backlogs, actively participate in feature team delivery, and contribute to building expertise within the teams.

Lead the Technical Chapter (SE & SSE, Technical Leads) .

Promote and nurture autonomy within Feature Teams, enabling them to deliver effectively.

Drive high performance by setting clear objectives, offering regular feedback, and maintaining strong performance standards.

Continuously assess and enhance systems, processes, and workflows to improve efficiency, quality, and effectiveness.

Demonstrate the ability to ideate, strategize, and lead transformation at the tribe level.

Define and drive the chapter's technical vision and roadmap.

Display strong networking and solutioning skills to collaborate effectively with global business counterparts.

Possess excellent leadership, analytical, and influencing abilities.

Act as an effective coach and mentor, fostering team capability, skill development, and performance excellence.

Establish engineering standards, frameworks, and best practices.

Ensure compliance with security, risk, and regulatory requirements. Monitor technical debt and create improvement plans.

Ensure scalability, reliability, and performance of solutions.

Develop technical learning and certification plans.

Remove technical blockers impacting delivery teams.

Support estimation, planning, and technical risk assessment.

Conduct regular performance reviews. Provide continuous feedback and coaching.

Recognize and reward exceptional performance.

Mentor employees for technical and leadership growth. Conduct regular one-on-one meetings.

Foster a positive and inclusive work environment. Monitor workload and work-life balance. Address employee concerns and conflicts.

Drive engagement and team morale initiatives.

Accountable for building and maintaining technical excellence across the chapter, ensuring engineers have the skills, standards, and support needed to deliver quality solutions.

Establish strong governance frameworks and define KPIs to drive excellence across IT, Operations, and project delivery functions.

Collaborate effectively across departments, influencing teams and stakeholders to meet cross-functional objectives.

Oversee budgeting, workforce planning, innovation initiatives, and transformation programs within the chapter and tribe.

Manage feature team backlogs, actively participate in feature team delivery, and contribute to building expertise within the teams.

Lead the Technical Chapter (SE & SSE, Technical Leads) .

Promote and nurture autonomy within Feature Teams, enabling them to deliver effectively.

Drive high performance by setting clear objectives, offering regular feedback, and maintaining strong performance standards.

Continuously assess and enhance systems, processes, and workflows to improve efficiency, quality, and effectiveness.

Demonstrate the ability to ideate, strategize, and lead transformation at the tribe level.

Define and drive the chapter's technical vision and roadmap.

Display strong networking and solutioning skills to collaborate effectively with global business counterparts.

Possess excellent leadership, analytical, and influencing abilities.

Act as an effective coach and mentor, fostering team capability, skill development, and performance excellence.

Establish engineering standards, frameworks, and best practices.

Ensure compliance with security, risk, and regulatory requirements. Monitor technical debt and create improvement plans.

Ensure scalability, reliability, and performance of solutions.

Develop technical learning and certification plans.

Remove technical blockers impacting delivery teams.

Support estimation, planning, and technical risk assessment.

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