About the role
Exp- 2-3 yrs
Location- Mumbai (Thane)
Notice Period- Immediate Joiner- 15 days
Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and WhatsApp Business, communication skills
Job Overview:
We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.
Key Responsibilities:
Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).
Coordinate website updates, SEO activities, client approvals, and project deliverables.
Manage client emails and WhatsApp queries within defined timelines.
Convert client requests into tasks using ClickUp and ensure timely follow-ups.
Conduct client onboarding, introductory calls, and periodic review meetings.
Understand client requirements, share updates, and resolve concerns efficiently.
Required Skills:
Excellent verbal and written communication.
Strong client-handling and interpersonal skills.
Good coordination, organization, and follow-up abilities.
Basic knowledge of SEO processes and website project management.
Familiarity with ClickUp, Gmail, and WhatsApp Business.