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singleinterface

Posted 13 Aug 2026

Cloud Engineer

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Employment
Full time
Team
Technology
Posted
13 Aug 2026

About the role

At SingleInterface, we are redefining how multi-location brands connect with customers in an AI-driven digital world. Backed by $30M in funding from PayPal Ventures and Asia Partners, we are scaling our AI Retail Tech Platform to empower businesses with seamless digital presence management, AI-powered customer engagement, online reputation management, and store-level product & service integration. Our data-driven approach helps brands enhance customer experience, gain insights, and drive revenue growth.
Our VisionMaking AI-driven solutions simple & accessible for hyperlocal businesses to manage complex digital marketing needs.
Our GoalFuel growth for 10 million business locations by 2030 through advanced AI-powered frictionless experiences.
Our Core Values
  • Customer First – We put our customers at the heart of everything we do.
  • Getting Things Done – Speed and execution define our approach.
  • Being Authentic – We stay true to our people and mission.
  • Being Finicky – We obsess over the details that matter.
  • Being Techurious – We challenge the status quo with tech-driven solutions.


Role Overview
We are looking for a highly skilled Cloud Engineer with strong expertise in AWS to design, deploy, and manage scalable, secure, and high-performing cloud infrastructure. The ideal candidate will have hands-on experience in cloud architecture, automation, security, and production support, along with the ability to collaborate across teams in a fast-paced environment.
Key Responsibilities
  • Design, deploy, and manage AWS cloud-based solutions across compute, storage, networking, security, and database services.
  • Implement and automate infrastructure using Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation.
  • Ensure high availability, performance, and scalability of applications, including database management (RDS – MySQL/Aurora).
  • Monitor system health, performance, and uptime, ensuring minimal or zero downtime.
  • Implement robust security practices and proactively mitigate potential threats and vulnerabilities.
  • Collaborate with development teams to optimize application performance and streamline deployment processes.
  • Troubleshoot and resolve infrastructure, performance, and security-related issues in production environments.
  • Optimize AWS cost and billing through efficient resource utilization and best practices.
  • Plan and execute disaster recovery (DR) and business continuity strategies.
  • Maintain clear documentation for architecture, configurations, and operational procedures.
  • Participate in on-call rotations and provide support for critical incidents.
  • Continuously evaluate new AWS services and recommend improvements to existing infrastructure.

Key Skills & Expertise
  • Strong hands-on experience with AWS services: EC2, ALB, CloudFront, RDS (MySQL/Aurora), S3, VPC, IAM
  • Proficiency in Linux administration (Ubuntu/CentOS)
  • Experience with web servers: Apache, Nginx
  • Strong understanding of PHP-based applications and performance tuning
  • Database expertise in MySQL (performance tuning, replication, backups)
  • Familiarity with caching systems: Redis, Memcached
  • Solid understanding of networking concepts: DNS, CDN, Load Balancing, SSL/TLS
  • Experience with monitoring tools: CloudWatch, ELK, Grafana, Prometheus
  • Hands-on experience with CI/CD pipelines and deployment processes
  • Knowledge of automation tools: Terraform or AWS CloudFormationScripting skills in Bash and/or Python
  • Experience managing high-traffic production environments
  • Strong understanding of autoscaling, failover, and high-availability architectures
  • Experience in troubleshooting and performing root cause analysis (RCA)
  • Knowledge of cron jobs, background processes, and system scheduling
  • Experience in domain, DNS, and SSL certificate management
  • Understanding of AWS cost optimization techniques (Reserved Instances, Savings Plans, rightsizing)
  • Exposure to containerization tools (Docker, ECS, Kubernetes) is a plus
  • Ability to work in a 24x7 support/on-call environment

Preferred Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • AWS certifications (e.g., Solutions Architect, DevOps Engineer) are a plus

Soft Skills
  • Strong problem-solving and analytical skills
  • Excellent communication and collaboration abilities
  • Ability to work effectively with cross-functional teams (Dev, QA, Customer Support)


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