About the role
We are looking for an experienced L2 AWS Cloud Support Engineer to manage, monitor, and troubleshoot AWS cloud infrastructure. The ideal candidate should have strong hands-on experience with AWS services, Linux administration, cloud operations, and infrastructure automation.
Responsibilities:
- Provide L2 support for AWS cloud environments.
- Monitor and troubleshoot production infrastructure issues.
- Manage and support AWS services including EC2 S3 RDS, ECS, ELB, and CloudFront.
- Perform Linux server administration and troubleshooting.
- Configure and maintain web servers such as Apache and Nginx.
- Handle incident management, root cause analysis (RCA), and problem resolution.
- Support containerized environments using Docker.
- Work on Infrastructure as Code (IaC) using Terraform.
- Ensure system availability, performance, and security.
- Collaborate with cross-functional teams for deployments and issue resolution.
Requirements:
- AWS Services: EC2 S3 RDS, ECS, ELB / ALB, CloudFront.
- Operating Systems: Linux Administration, Linux Troubleshooting.
- Web Servers: Apache, Nginx.
- Containerization and Automation: Docker, Terraform (Infrastructure as Code).
- Additional Skills: Production Support, Incident Management, Root Cause Analysis (RCA), Monitoring and Troubleshooting, and Networking Fundamentals.
Mandatory Requirements:
- Minimum 6 years of relevant experience.
- Hands-on experience with AWS cloud infrastructure.
- Strong Linux troubleshooting skills.
- Experience with Docker and Terraform.
- Candidate should have a PF account.
- Candidate should possess Form 16 from previous/current employer.