Cluster Credit Manager - Housing (CCM)

1. POSITION DESCRIPTION

JOB TITLE

Cluster Credit Manager

GRADE

SM

DEPARTMENT

Credit

LOCATION

Cluster

SUB-DEPARTMENT

Housing

TYPE OF POSITION

Full-time

REPORTS TO

Area Credit Manager

REPORTING INTO

Credit Officer

1. ROLE PURPOSE & OBJECTIVE

1. Expert knowledge of assessing credit risk for Home Loan by applying Deposit of Title Documents and Registration of Mortgage guidelines.

2. Conduct income appraisal of salaried and self-employed borrowers. In depth understanding and analysis of P & L Account and Balance Sheet including cash flows of self-employed borrowers.

3. Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures.

4. Provide Market intelligence from a competition and customer stand point

5. Recommendations on new processes & fraud Control initiative etc

6. Manage Credit Officer’s team

1. SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

• Manage entire Area underwriting teams

• Handling portfolio from 50 Cr to 200 Cr

• Supervising the monthly disbursement of 60-150 files from the assigned area

• Efficient TAT management by credit team

• Ensure to strengthen area credit team to include more responsibilities

• To manage direct and indirect team of close to 4-10 people.

• Involve in process reengineering, Audits, Policy change discussions etc.

1. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

• Ensure Credit policy and process adherence in the Cluster.

• Co-ordinate with Legal & Technical Agencies.

• Guide/Monitor Credit Officers of the cluster.

• Ensure timely training to branches in the cluster.

• Suggest Policy revisions in line with changing market conditions.

Customer

• Expert knowledge of customer segments in various markets of India and their performance histories.

• Expert knowledge of negative profiles, negative property types and negative property locations

• Complete understanding of various collateral types of all regions and cities in India and their title documentation requirements for creation of equitable mortgage

• Knowledge of property valuation process through vendors and knowledge & keen

• interest in monitoring current property price / historical property prices.

• Meet appropriate customers for understanding of their needs

• Conduct underwriting for cases under purview

• Pick up EWS for the set of clients in his area

• Maintain portfolio quality of the Cluster as per company norms.

• Monitoring and tracking of HL Loan cases.

• Maintain various standard MIS for HL Loan.

• Ensure various reports are being sent to stakeholders on monthly basis & at regular frequencies.

Internal Process

• Appropriate Intervention to manage ground level risk effectively.

• Ensure adherence to RBI regulations on documentation and KYC compliance.

• LUC and periodic loan monitoring framework

• Provide Audit Compliance.

• Timely hiring of Credit Officer for the Cluster as per the budget

Learning & Performance

• Maintain up to date knowledge of HL and other related products.

• Upgrade self and team about changes happening in the market.

• Networking with other NBFCs/Banks to have a deeper understanding of the Industry and its perspectives

• Ensure on time appraisal and suggest suitable career paths for staff

Note: Highlight only the critical baseline responsibilities; and not activities that the role holder might do on an ad-hoc/on-off case

1. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

• Graduate or Post graduate (preferred MBA) from a reputed college.

Experience(Years and Core Experience Type)

• Preferred experience of 4 years or more in Credit Home loans/Mortgage Loans/MSME Loans Loan products.

• Team handling is a must.

Certifications

• NA

Functional Skills

• Knowledge of Credit in LAP/Mortgage Loans/MSME Loans including term loans and overdrafts

• Business Analysis Skills

• Communication Skills.

Behavioral Skills

• Team Management Skills

• Leadership

• Possesses good interpersonal skills.

Competencies

• NA

PREPARED BY: Credit Housing

DATE: 30-01-2024

REVIEWED BY: Anand Devata

DATE: 30-01-2024

LAST UPDATED BY: TM Team

DATE: 30-01-2024