About the role
Job Purpose Description
Job Context & Major ChallengesJob Context: /Job Challenges:
• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners
Mapping all the key decision makers and ensuring that the same information is shared with the superior
Aggressively downloading all the RnR activities running by the organisationKRA2Executes smooth function of the sales and other processes in order to maximise business potentialCommunicate any process change or change in any rules and regulations by the help of different training module.
Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocksKRA3Ensure relevant people in the right place right time in order to maximise the productivityUnderstanding the strength of the resource and depending on that allocating job responsibility
Evaluating the opportunity of each business unit and allocating targets as per that
Recruit, develop and train team members to maximize productivityKRA4Execute the right method of business acquisition in order get the profitable mix for the organisationScrutinise the business on regular basis and give the relevant information to superiors
Interact with the customers through welcome callsKRA5Achieve Persistency targets as per the company norms so that renewals take place on timeCommunicate with customers and
resolve queries as and when required to ensure that renewal takes place on time