About the role
- To monitor all the processes from application review to certificate issuance is happening within the defined TAT.
- Ensure allocation of files to the respective technical reviewers as per scheme and as per TAT.
- Track and send reminders to reviewers on status of files allocated for reviews.
- Track and send reminders to auditors on status of audit reports pending with auditors.
- Follow up with clients for CAPA reports as and when required by the scheme / standard.
- To update the client tracker of relevant schemes such as BRCGS/ISO 22000/FSSC and other Second party audits with all information required.
- To demonstrate the management expertise, good communication & ownership ability to accomplish the task right at first time.
- Prepare monthly summary reports on the process performance.
- Good in Communication Skill.
- Good proficiency in operating Microsoft Office especially Excel.
- Good command on written and spoken English
- Result oriented
- Problem solving
- Should be good with new ideas and methodologies.