About the role
- Achieve collection targets of the respective portfolios assigned
- Responsible for smooth flow of process relating to collections
- Coordinate with bank team with respect to day to day operations
- Continuously monitor telecalling teams performance
- Suggest and implement strategies to enhance productivity
- Responsible for managing attrition across assigned teams
- Prepare and publish report on daily team performance
Requirements
- Experience in collection and team handling
- Good communication and pleasing personality
- Team Handling & Target Achievement