About the role
Should be an Undergraduate / Graduate. Customers Direct Visit to collect the Overdue. Remitting the cash at Branch, Updating Daily collection to Supervisor. Responsible for Recovery & collections in all segments all Buckets.(TW) Customer Service and Sending DCR to supervisor. Tracking the DPD Based cash flow. Focus the higher DPD Customer Separately. Tracking the skip cases and Asset not available case. To ensure reconciliation cases to HO. Maintain settlement letter from the recovery team Preparation of Daily MIS and reporting the same to Reporting person on daily basis Any other responsibility as may be assigned from time to time by the Competent Authority. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.