About the role
Education: • Minimum 15 years of regular, full-time education (10 + 2 + 3) • Non-technical graduation • Must have completed 15 years of regular education
Must Have Skills: • French Language Proficiency • Fluent English
Good To Have Skills: • MS Excel • B2B/B2C Collections
Key Responsibilities: • Excellent verbal and written French language along with English skills. • Prior International voice experience – B2B/B2C Collections. • Calling for payment on overdue invoices for various delinquency stages that are in scope • Doing maintenance on the account • Handling accounts / payment queries from accounts payable team • Interaction with other teams - billing, originations etc. • Handling disputes and resolution • Invoice reconciliation - Credit rebills, Invoice splitting, PO change. • Basic Excel based reporting and analysis on assigned inventory • Daily task list wrt regular TCS activities Qualifications: BACHELOR OF ARTS