Command Center Associate

Chennai, India

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Team: TECHNOLOGY
Posted: 25 Aug 2026

About the role

· Monitor IT systems and infrastructure for performance and availability. · Monitor App batch jobs (TWS & ContrlM) and take remedial action · Respond to alerts and incidents, following established protocols. · Assist in troubleshooting and resolving IT issues. · Escalate complex issues to senior team members as needed. · Maintain accurate records of incidents and resolutions. · Collaborate with other IT teams to ensure seamless operations. · Participate in regular training and development activities. Qualifications: BACHELOR OF ENGINEERING

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