Commercial analyst

Commercial analyst:

Commercial Analytics Specialist Assistant Manager / Deputy Manager | Growth Platforms Operations | Deloitte Support Services India Pvt. Ltd.

As Specialist Assistant Manager / Deputy Manager for Commercial Analytics, you will provide hands-on analytics support for Growth Platforms operations focused on Deloitte’s key business and technology alliance relationships. With advanced Power BI expertise and strong data-storytelling skills, you will own performance reporting, dashboarding, KPI interpretation, and executive-ready insights across the Growth Platforms program, working closely with senior leaders.

Approximately 25–30% of the role will also provide hands-on Sales Operations support across Sales Executive and Resell activities, including account-level coordination, operational tracking, stakeholder follow-up, and preparation of inputs for planning and business reviews.

Key Responsibilities:

• Partner with Growth Platforms leadership to define, refine, and govern KPIs, including metric definitions, targets, data sources, calculation logic, reporting frequency, and ownership.
• Own the design, development, maintenance and enhancement of Power BI dashboards and reporting solutions that provide clear visibility into alliance performance and operational outcomes.
• Provide Sales Operations support across Sales Executive and Resell activities, such as coordination, stakeholder follow-up, account-level action tracking, pipeline and renewal-status tracking, and preparation of operational inputs for planning and business reviews.
• Maintain accurate operational records for priority accounts, opportunities, points of contact, ownership, action items, and status updates; identify missing information, data-quality issues, stalled actions, and unresolved ownership matters.
• Deliver automated reporting solutions supporting monthly, quarterly, and annual business reviews, ensuring that the output is timely, consistent, and aligned with leadership requirements.
• Build strong relationships with Sales Executive and Resell Operations, Data and Automation, Governance and PMO, and other key stakeholders to ensure that reporting reflects current business priorities, and provide collaborative operations support.
• Ensure reporting accuracy, data governance, and consistency across all reporting assets.
• Translate complex datasets into concise, executive-ready insights, highlighting performance trends, risks, opportunities, root causes, and recommended actions.
• Provide analytics support across Sales Executive and Resell Operations, including performance tracking, activity monitoring, account or portfolio analysis, pipeline or opportunity reporting, and renewal-related insights, as applicable to the program.
• Collaborate with Data & Automation colleagues to define reporting requirements, validate data models, test data flows, resolve data-quality issues, and improve the automation and reliability of reporting processes.
• Maintain documentation for KPI definitions, reporting logic, dashboard ownership, refresh schedules, data limitations, and known quality issues.
• Identify opportunities to simplify, standardize, automate, and improve reporting processes, dashboards, and insight-generation activities.

Qualifications and Experience:

• Bachelor’s or master’s degree, with 7-10 years of experience in commercial analytics, sales operations, alliance or channel operations, business intelligence, or a related field.
• Experience in alliance, technology-partner, sales, professional services, or consulting environments is preferred.
• Strong executive communication, facilitation, stakeholder management, and presentation skills, with the ability to produce concise, decision-oriented materials.
• Advanced proficiency in Power BI, Microsoft Power Platform, Microsoft Excel, PowerPoint, SharePoint, and other workflow and reporting tools including dashboard design, data visualization, and basic data modeling.
• Experience developing performance reports and interpreting KPIs for business or executive audiences.
• Ability to translate complex data into clear insights and practical recommendations.
• Ability to work effectively with cross-functional teams and stakeholders across multiple time zones.
• Experience collaborating with global teams and stakeholders across multiple time zones.