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T-Systems ICT India Pvt. Ltd.

Posted 30 Oct 2026

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Employment
Full time
Posted
30 Oct 2026

About the role

Job Description

Team Coordinator - German Language

Job Title

Team Coordinator - German Language

Experience -6 to 9 

Notice Period -0 to 30 days 

Key Responsibilities

  • Coordinate daily team operations and ensure smooth execution of HR processes and service requests.
  • Act as the primary point of contact for German-speaking employees, stakeholders, and business partners.
  • Handle HR queries and employee requests in German and English, ensuring timely and accurate resolution.
  • Monitor team workloads, track service levels (SLAs), and ensure adherence to quality standards and deadlines.
  • Support the preparation and maintenance of employment contracts, letters, certificates, and other HR-related documentation.
  • Maintain and update employee records in HR systems, ensuring data accuracy and compliance.
  • Identify process gaps, resolve operational issues, and escalate complex cases when necessary.
  • Prepare reports, analyze operational metrics, and provide regular updates to management.
  • Coordinate with internal departments and external agencies, including government authorities, insurance providers, and other stakeholders.
  • Conduct quality checks and audits to ensure compliance with company policies and HR procedures.
  • Support onboarding, offboarding, and other employee lifecycle activities.
  • Drive continuous improvement initiatives to enhance team productivity and customer satisfaction.

Required Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
  • 2-5 years of experience in HR Operations, Shared Services, Team Coordination, or Customer Service environments.
  • Fluency in German (B2/C1 level or higher) and English is mandatory.
  • Experience working with HRMS/ERP systems such as SAP SuccessFactors, Workday, or Oracle HCM is preferred.
  • Experience supporting international or European clients is an advantage.

Key Skills

  • Strong German communication skills (written and verbal).
  • Excellent coordination and stakeholder management abilities.
  • Strong organizational and multitasking skills.
  • Ability to manage priorities and meet deadlines in a fast-paced environment.
  • Problem-solving and decision-making capabilities.
  • High attention to detail and data accuracy.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Customer-focused approach with strong interpersonal skills.

Preferred

  • Experience in HR Shared Services or Global Business Services (GBS).
  • Knowledge of German labor practices and HR processes.
  • Experience leading or coordinating small operational teams.
Additional Information

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