Consultant - Pharmacist || Gurgaon || Clinical Excellence

Experience: Minimum 2 Years Work Mode: Work from Office Shift: Rotational Shifts Week Off: Rotational Week Of

About Tata 1mg 

Tata 1mg is India’s leading consumer health platform. It aspires to be the trusted health partner for all Indians and its mission is to make healthcare accessible, understandable, and affordable. Leading the chart as one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting and offline stores, it is also one of the most preferred pharmacy and diagnostic partners for the leading hospitals in India. It enables consumers to learn more about their medicines and find more cost-effective substitutes. 

Tata 1mg is an initiative taken in the spirit of public service with a vision to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible prices. 

Know more about us: Brief about the TeamWe are looking for a qualified and experienced Pharmacist with strong prescription interpretation skills and the ability to effectively address prescription-related customer concerns. The role requires a high level of accuracy, sound pharmaceutical knowledge, and professional communication skills.What will you do: 

• Review and accurately interpret prescriptions in accordance with established guidelines.
• Identify and address prescription-related discrepancies or concerns.
• Handle customer interactions over calls and provide appropriate resolution for prescription related queries.
• Guide customers regarding prescription requirements, corrections, or additional information needed.
• Coordinate with relevant internal teams to ensure timely resolution of customer concerns.
• Maintain high standards of accuracy and quality while reviewing prescriptions.
• Adhere to defined processes, quality standards, and applicable compliance requirements

What We Are Looking For:

• Minimum 2 years of relevant experience as a Pharmacist. Excellent prescription reading and interpretation skills.
• Strong knowledge of medicines, dosage forms, and prescription requirements.
• Ability to effectively resolve prescription-related customer concerns over calls.
• Strong verbal communication and customer-handling skills.
• Good problem-solving abilities with strong attention to detail.
• Ability to maintain accuracy while working in a fast-paced environment.

Work Requirements

• Willingness to work in rotational shifts.
• Rotational week off as per the roster.
• This is a work-from-office role. 

Why Join Us?  Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. The leadership of Tata 1mg is determined to make it one of the best places to work. 

Disclaimer:Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.