About the role
About the Role
We're hiring an Intelligence Operative to be the connective tissue between what clients need and what product delivers. You'll run engagements end-to-end, keep quality high under pressure, and spot the moments where a project can become a partnership.
What You'll Actually DoClient Ownership & Delivery
- Own assigned client accounts from brief to final delivery — not just coordinate, actually lead.
- Be the point of contact clients trust: proactive, clear, and on top of every moving part.
- Communicate findings in ways that connect to business action, not just summarize the data.
- Build relationships that create room for expansion through excellent work, not pitching.
Research Execution & Quality
- Lead day-to-day research planning, analysis, and synthesis across active engagements.
- Work with analysts and research teams to ensure methodological rigor and sharp outputs.
- Bring structure to ambiguous briefs — turn a messy client ask into a research question worth answering.
- Hold deliverables to Consuma's quality standards before anything goes to a client.
Who We Think This Is For
Experience: 2+ years in consumer insights, market research, brand strategy, consulting, or a related field.
You're likely coming from:
- A research firm (Nielsen, Kantar, Ipsos, GfK, MRG).
- An agency planning or strategy team.
- A brand-side insights role at a major consumer company.
- A boutique consulting or intelligence practice.
You Probably
- Have run research engagements end-to-end — not just executed a slice of someone else's project.
- Can take a vague brief and push back on it intelligently before the work begins.
- Are strong analytically and even stronger at synthesis — you know the insight isn't the data, it's what the data means.
- Write and present clearly, with a point of view, not just a summary.
- Are comfortable being the most senior person in the room on a client call.
This Role Is Probably Not For You If
- You need a fully scoped project to get started.
- You're more comfortable executing than owning.
- You'd rather someone else handle the client relationship while you do the analysis.