About the role
Your Impact on our Mission
Zocdoc’s most important asset is our people. As a Coordinator, Workplace Experience, you’ll play a role on our Office Team, which is responsible for solving problems and helping create a wonderful place to work. A successful candidate in this role is hyper-organised and a self-starter who’s motivated by creating a strong and productive team culture! Are you ready to help us build on our vibrant office culture through collaboration, teamwork, and inspired problem-solving? Join Zocdoc as our Office Coordinator!
You’ll enjoy this role if you are…
- Highly organised and attentive to details
- Autonomous, urgent, and creative. You genuinely love solving problems and working collaboratively to find solutions
- Customer service focused - you view your role as an opportunity to create a more productive and fulfilling work environment which is positive, fun and inclusive.
Your day-to-day is…
- To support the day-to-day operations of the office and ensure the workplace is clean, organized, safe, and functioning effectively along with assisting with in-office meetings and events and basic facilities-related requests
- Maintain office supplies, pantry inventory, stationery, and other workplace essentials.
- Giving friendly, top-notch office assistance to all Zocdocr’s
- Owning the relationship with our various office vendors (i.e. lunch, coffee, fruit vendors, etc.)
- Ensuring team members are enjoying lunch, snacks, and drinks provided by the office
- Owning our supply inventory, ordering, and receiving operations as well as receiving and sorting mail/packages of up to 40 pounds
- Support seating arrangements, employee moves, and workspace requirements as needed.
- Provide logistical support for office events, celebrations, employee engagement activities, leadership visits, and team meetings.
You’ll be successful in this role if you have…
- 2–4 years of experience in office administration, workplace operations, facilities coordination, hospitality, or a similar role.
- Experience coordinating with vendors and managing invoices, office supplies, events, or facilities services is preferred.
- An attitude to take on ownership and following issues through to resolution.
- Excellent customer service skills
- Strong computer and technology skills; you will need to operate on different technology platforms throughout the day (Google Suite, Slack, internal ticketing and messaging system (Jira), online ordering system)
- Strong organizational skills. The office has complex needs, so multitasking and problem-solving abilities are essential
- Strong written and verbal communication
Benefits:
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare reimbursement
- The chance to create a better healthcare experience for millions of patients!
- Corporate wellness programs with Headspace
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
- Sponsored counseling and therapy via Betterlyf
- Competitive PTO