About the role
Key Responsibilities:
- Onboarding & Training: Schedule and train new employees on company software applications, policies, SOPs, and business processes.
- Content Creation & Maintenance: Develop training materials, including videos, policy documents, and SOPs. Regularly update and improve existing training materials as needed.
- Training Sessions: Conduct regular sessions to keep employees informed about updates and changes to software applications, policies, and SOPs.
- Clarification & Support: Address and clarify doubts, offering re-training and additional support where necessary to ensure employees fully understand the systems and processes.
- Performance Monitoring: Track employee progress and effectiveness of the training programs, making improvements where needed.
Requirements
- Education: Graduate in any field.
- Experience: Prior experience in training employees or in a similar role.
- Languages: Fluency in Hindi, Telugu, and English (additional languages are a bonus).
- Technical Skills:
- Good grasp of business processes.
- Ability to quickly learn and work with software tools (e.g., ERP, Applicant Tracking Systems).
- Strong proficiency in MS-Office Suite (Word, Excel, PowerPoint, etc.).
- Good grasp of business processes.
- Soft Skills:
- Excellent communication skills.
- Strong patience, diligence, and the ability to provide clear instructions.
- Detail-oriented with a focus on delivering quality training material.
- Excellent communication skills.
Benefits
- Competitive salary
- PF and medical benefits
- Yearly performance Based Hikes
- Yearly Bonus