About the role
Group Company: Shubham
Designation: Credit Officer
Position description:
To adhere the process of credit and operations with zero error
Qualification : Graduate
Salary Range : As per Industry Norms
Primary Responsibilities:
- Proficiently manage day to day operation of the respective branch credit team
- Ensure effective team management and assist them to achieve desired results.
- Deliver the monthly underwriting targets
- Identify and analyze quality-based files for an origination and provide feedback to the RO’s.
- Connect with the ACM on daily basis in respect of keeping him abreast to the branch activities
- Coordinate with the sales team for the movement of files across stages.
- Ensure all PDD and OTCs are closed within defined timelines.
- Ensure all fee collected are deposited within defined timelines.
- Ensure zero error cash reconciliation process.
- Ensure service request resolution is to be done within the stipulated time.
- Ensure all housekeeping responsibilities including storage of files, vault custody, cash management etc. are done as per laid down standards with zero error.
- Provide satisfactory product information and effectively resolve customer issues within the stipulated time.
- Demonstrate discipline and integrity in the branch.
Additional Responsibilities:
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational qualifications preferred
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Required work experience
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Key Performance Indicators:
Required Competencies:
Team Management, Credit Management, Problem solving, Communication Skills,
Customer Support, Problem Solving, Communication Skills
Language - English, Regional Language and Hindi desirable
Computer literate – Word / Excel / E-mail / Web based system
Note: Shubham seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. Shubham encourages all qualified candidates to apply regardless of their caste, religion, cultural background, gender or disabilities. Shubham is also committed towards promoting gender diversity, women are encouraged to apply.
Required Knowledge:
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Specific requirements
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Other details
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