CRM Head/GM for CRM

Job title: Head of Customer Relationship Manager(CRM)

Qualifications: Bachelor's degree in Business Administration, Legal Studies, or related field; advanced degree preferred.

Preferred: Male and female candidates can apply.

Experience: 12 to 15 years of work experience in the same related field.

Checking Agreements - Documentation and Process Agreements Specialist is responsible for overseeing the documentation process from post-sales to registration within the organisation. This role involves managing all aspects of customer agreements, ensuring compliance with regulatory requirements, and maintaining a seamless process that supports customer satisfaction and business objectives

Key Responsibilities:

1. Develop and implement documentation processes for post-sales activities, including agreement drafting, review, and execution.
2. Establish a consistent cash flow by collecting payments from customers and setting a fixed budget for collections on a monthly and quarterly basis.
3. Coordination with the construction team
4. Ensure all customer agreements adhere to legal and regulatory standards.
5. Collaborate with cross-functional teams to streamline the documentation process and improve efficiency.

Manage a centralised documentation bank to store and organise all agreements securely.

1. Conduct regular audits to verify the accuracy and completeness of documentation.
2. Guide sales and customer service teams on documentation requirements.
3. Monitor registration processes to ensure timely completion and accuracy.