About the role
•Provide accurate product information and resolve issues efficiently
•Maintain customer records and update databases using basic computer tools
•Coordinate with internal teams to ensure timely resolution of customer concerns
•Uphold brand values and ensure a delightful customer experience
Requirements
•Education: Minimum Graduate in any discipline
•Experience: 0 to 5 years in customer service or related field
•Gender
Preference: Female candidates preferred
•Language
Skills: Fluent in English (spoken and written)
•Technical
Skills: Basic computer knowledge (MS Office, email handling)
•Soft
Skills: Excellent communication, patience, and problem-solving ability