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Vision Mechatronics Private Limited

Posted 3 Jun 2025

Customer Experience Specialist

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Employment
Full time
Posted
3 Jun 2025

About the role


● Preparing and developing technical presentations to explain our company's
products or services to customers.
● Discussing equipment needs and system requirements with customers and
engineers.
● Collaborating with sales teams to understand customer requirements and
provide sales support.
● Generating high-quality sales leads, following up after initial contact, securing
and renewing orders, negotiating prices, completing sales, and arranging
deliveries.
● Researching, developing, and modifying products to meet customers' technical
requirements and needs.
● Helping customers who have problems with installed products and
recommending improved or upgraded materials and machinery.
● Soliciting and logging client feedback and evaluating the data to create new sales
and marketing strategies to target customers.
● Identifying areas for improvement and communicating these issues as well as
possible solutions to upper management.
● Setting and achieving sales goals and quotas.
● Training other members of the sales team on the technical aspects of the
company's products and services.


Job Type: Full-time
Pay: as per market standards
Work Location: In person

RequirementsSales Engineer Requirements:
● A bachelor's degree in engineering, marketing, business administration, or related field.
● Experience in sales and the technology field.
● Strong communication, interpersonal, customer service, and sales skills.
● The ability to relate technical information to nontechnical customers.
● Excellent technical and problem-solving skills.
● Good leadership and teamwork skills.
● Willingness to continue your sales and engineering education.

Benefits

What We Offer:

Competitive Compensation and Benefits

Opportunities for Growth and Development

Dynamic and Collaborative Work Environment



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